You may have noticed that in the corporate world, the required qualifications stated on a job description are not actually the qualifications required for the job. In fact, in many cases, actual capabilities of any kind at all are not even necessary. As long as your resume makes you look like you know what you’re doing and you aren’t drooling during the job interview, your career is secured. To illustrate my point, here are a few actual examples of blockheads that populate the business world.
Consultant: Dictionary.com defines the word consultant as a “person who gives professional or expert advice.” This definition is complete nonsense and proof that this free internet dictionary is of substandard quality (you get what you pay for).
With the exception of my two consultant friends and any of the readers of this blog who happen to be consultants, I have found that consultants are neither professional nor able to give expert advice. They are, however, skilled in assembling pretty spreadsheets and making meaningless recommendations while giving the appearance of being knowledgeable. Don’t be deceived into believing they know anything, just because they use sophisticated terms like “recalibration” and prepare important-sounding documents like “heat maps.”
Before paying their astronomical bill, take a close look at the information actually contained in the spreadsheets they produced for you. I once found this unintelligible (not to mention grammatically challenged) statement in an analysis for which my company paid an obscene amount of money:
The workflow process for the critical staff are in place to provide guidelines on the information collection process.
If anyone reading this is a consultant and knows what this sentence means, please leave the translation in the Comments.
Marketing Specialist: While you might think that one should have an English degree or at the very least have a decent command of Standard English to create marketing materials, this is not the case.
Marketing is a creative pursuit and, consequently, marketing employees take the liberty to apply their artistic tendencies to the English language. In the corporate world, this entails creative use of past and present tenses, colorful spelling and punctuation, and unique phraseology.
For example, I reviewed a draft Happy Holidays card to be sent out in early December to our company’s clients. The card expressed the company’s hope that the card recipient had had a happy holiday season. (Who cares about this year’s holidays? Given the use of the past tense, it’s apparently last year’s holiday season that’s important.) The card then went on to spread the word that “In the spirit of the new starts, we have made donations to a number of local organizations…” The new starts? Even my first grader knows that while Santa is alive and well, there is no such thing as “the new starts.”
Facilities Supervisor: This person is responsible for organizing moves to new buildings but, surprisingly, organizational skills are not truly sought after when hiring this person. Nor is the ability to communicate key pieces of information to affected employees…such as the ones who are being relocated.
When we moved to another office building across town a few years ago, the employees were given the new street address. However, the actual location of our suite somewhere within the 11 story office building was left off the communication. Not a big deal, since there was certainly a company directory in the lobby. There was indeed a company directory, and it contained the name of every company in the building….except ours.
It took about 2 hours to figure out which door was ours and another 2 years before our company was added to the directory (making mail delivery entertaining). In an attempt to help new hires and others find us while we were (literally) off the grid, employees would put hand-written signs on the door. Unfortunately, these signs were promptly removed by the building management company who required professional logos on plaques as opposed to company names written with Sharpies on large post-its.
Before our next corporate move, I will suggest the company hire a consultant to recalibrate our relocation process using a heat map.